Popular Applications

Telephony Speech-To-Text
Telephony Speech-To-Text

Easily convert speech to text with pre-built integrations with a variety of speech engines

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Transcribe in Real Time
Transcribe in Real Time

Transcribe in real time to extract immediately actionable data from your calls

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Coming Soon
Monitor Sentiment
Monitor Sentiment

Monitor the mood of your customers and agents to assessment customer happiness and identify issues.

Keyword Spotting
Keyword Spotting

Identify key words or topics are spoken to ensure compliance and measure script adherence.

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Analyze Talk Time
Analyze Talk Time

Measure talk time, silence, and talk over to flag problems and identify best practices

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Post Call Surveys
Post Call Surveys

Turn boring post-call surveys into quick, open ended responses with automatic data extraction

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In-Call AI Assistant
In-Call AI Assistant

Connect your phone calls with popular AI assistants to let users make general queries and enable skills.

Key Benefits

Cash
Increase Sales

Drive sales growth by identifying the most effective sales pitches, proactively warn your agents against common stumbling blocks, and automatically identify when coaching is needed.

Call
Agent Performance

Speech analytics reports can deeply analyze an agent's efficiency. This data helps you create targeted agent training that optimizes call center ROI.

Lock
Ensure 100% Compliance

High quality recordings with transcription and language processing allow for automatic identification of sensitive data and even redaction on each and every call.

Hands
Enhance The Customer Experience

Categorize 100% of inbound calls by root causes, such as product failure or incorrect billing. Then use this data to develop targeted operational improvements.

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Speech Analytics Partners

VoiceBase
CallMiner
Gridspace

Address

535 Mission St
San Francisco
CA 94105
USA Tel: +1 415 520 505By Voxbone